Privacy Policy

Ignition Nutrition by Tribul Performance (“Company,” “we,” “us,” or “our”) operates the website tribulperformance.com and related subdomains (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit the Site or purchase our products. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Site.

We may collect the following categories of personal information:

• Identity & Contact Data: name, email address, phone number, billing and shipping address.
• Transaction Data: details about purchases you make, including order history and payment confirmation records. We do not store full credit card numbers — payment processing is handled by Stripe, Inc.
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and device identifiers.
• Usage Data: information about how you use the Site, including pages visited, links clicked, and time spent on pages.
• Marketing & Communications Data: your preferences for receiving marketing communications from us.

We collect information through:

• Direct interactions: when you place an order, create an account, subscribe to our email list, or contact us.
• Automated technologies: cookies, web beacons, pixels, and similar tracking technologies as you navigate the Site.
• Third parties: analytics providers (e.g., Google Analytics), advertising networks, and payment processors (Stripe).

We use cookies and similar tracking technologies to enhance your experience on the Site. Cookies are small data files placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of the Site may not function properly. We use session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted or expired).

• Process and fulfill your orders and send related information, including purchase confirmations and invoices.
• Manage your account and provide customer support.
• Send promotional communications (with your consent, where required by law).
• Improve and personalize the Site and our products.
• Comply with legal obligations and enforce our terms.
• Detect and prevent fraud or other illegal activities.

We do not sell your personal information. We may share your information with:

• Service Providers: third-party vendors who perform services on our behalf, including payment processing (Stripe), email marketing, order fulfillment, and analytics. These parties are contractually obligated to keep your information confidential and use it only for the services they provide to us.
• Legal Requirements: when required by law, subpoena, or other legal process, or to protect the rights, property, or safety of the Company, our customers, or others.
• Business Transfers: in connection with a merger, acquisition, or sale of all or a portion of our assets.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Order records are typically retained for seven (7) years for tax and accounting purposes.

Depending on your location, you may have the following rights regarding your personal information:

• Access the personal information we hold about you.
• Request correction of inaccurate data.
• Request deletion of your personal information (subject to legal retention requirements).
• Opt out of marketing communications at any time by clicking “unsubscribe” in any email or contacting us directly.

To exercise any of these rights, please contact us at privacy@tribulperformance.com.

The Site is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete it.

We implement commercially reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated effective date. Your continued use of the Site after any changes constitutes your acceptance of the revised policy.

If you have questions or concerns about this Privacy Policy, please contact us at: